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+1 (336) 805-6626 info@psmtech.com 371 South Swing Rd, Greensboro, NC 27409, US
Miami Location San Francisco Hub 25+ Properties Managed in the USA 30 Years of Excellence New York HQ Houston Office Miami Location San Francisco Hub 25+ Properties Managed in the USA 30 Years of Excellence New York HQ Houston Office

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We're Always Ready to Respond

Our team of hospitality experts is available to answer your enquiries, discuss potential partnerships, or guide you through our management services. We aim to respond to all enquiries within one business day.

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Headquarters
371 South Swing Rd, Greensboro, NC 27409, US
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Response Time
Within 1 business day

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Tell Us About Your Property

Headquarters
PSM Hospitality
371 South Swing Rd, Greensboro, NC 27409, US
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FAQs

Common Questions

How long does a typical onboarding process take? +
Our onboarding process typically takes between 4 and 12 weeks depending on the complexity and current condition of the property. We begin with a thorough asset assessment, followed by a tailored management plan, staffing review, and systems integration before full handover.
What types of properties does PSM manage? +
We specialise in luxury and upper-upscale properties including boutique hotels, heritage palaces, coastal resorts, city-centre landmarks, and branded residences. Our minimum property size is typically 20 keys, though we consider exceptional assets below this threshold on a case-by-case basis.
Does PSM work with independent or franchised properties? +
We work with both independent properties and those affiliated with major international brands. Our management model is fully flexible — we can operate under a franchise agreement, as an independent luxury property, or assist with brand selection and transition if required.
How does PSM fee structure work? +
Our fee structure is typically a combination of a base management fee (calculated as a percentage of total revenue) and a performance-based incentive fee aligned with GOP targets. We tailor our agreements to each property and owner's objectives, ensuring alignment of interests throughout the partnership.
Can I arrange a site visit or exploratory meeting? +
Absolutely. We encourage exploratory conversations and site visits before any formal commitment. Please fill in the contact form above or reach out directly to our business development team to schedule a call or in-person meeting at your convenience.

Your Vision, Our Expertise

Ready to Elevate Your Property?

Join the growing portfolio of luxury properties that trust us for operational excellence, revenue growth, and unforgettable guest experiences.